Thursday, March 11, 2010   Last Updated: 4:20 AM ET
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Customer Service the Key to Standing Out from the Crowd   
By: Michael Krisa, Interview with Jeffrey Young

We hear all about the importance of providing good customer service and top agent Jeffrey Young of Keller Williams has made it is mission to do just that.

He has discovered that it’s not just about the sale but asking deep, probing questions to get to the heart of what his clients are looking for. Then, and only then, can he provide a solution which will position him and his team as consultants, not sales people.

In this brief video interview Jeffrey shares some of his insights that I know you’ll enjoy.


Also known as "That Interview Guy", Michael Krisa rubs shoulders with the biggest names in real estate. In his unforgettable one-on-one interviews, Krisa goes "behind the scenes" with the greatest minds in the business to get their candid take on the industy's most pressing issues.

Contact the author at michael@thatinterviewguy.com

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